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For water suppliers

Run your water business from one app.

Water2door Partner is one app for owners, staff and drivers: take orders, keep stock right, send drivers out with live tracking, and get paid on a clear weekly statement. Built for water suppliers across India.

Talk to us How joining works

Write to support@water2door.com

Partner app, incoming order screen: New orders ring loud, with a clear countdown to accept

The partner app

Everything your shop does, in one place.

  • Never miss an order

    A new order opens a full-screen alert with a countdown and a chime. Accept it, accept part of it or reject it in a tap.

  • Every order at a glance

    New, accepted, assigned, out for delivery and done — with live counts, search and each order’s full timeline.

  • Stock in seconds

    Quick Stock puts every product on one screen with big plus and minus buttons. Photos, prices, jar deposits and GST in the editor.

  • Your hours and slots

    Opening hours, holidays, delivery slots with capacity, busy mode and emergency close.

  • Your fleet

    Vehicles and their papers with reminders before they expire, your team with the right permissions, every driver on a live map.

  • Built for drivers

    Start a shift, follow stops in order with arrival times, confirm each delivery with the customer’s code, count empties. Works offline.

  • Cash, always clear

    Drivers see the cash they hold; the shop confirms each handover, in full or in part, with the history at hand.

  • Show your water is safe

    Upload lab test reports. Once verified, customers see a “Lab tested” badge on your shop.

  • Partner app, incoming order screen: New orders ring loud, with a clear countdown to accept
    New orders ring loud, with a clear countdown to accept
  • Partner app, partial accept screen: Short on stock? Accept part of the order and the customer approves
    Short on stock? Accept part of the order and the customer approves
  • Partner app, orders board screen: Every order by stage: new, accepted, assigned, on the way
    Every order by stage: new, accepted, assigned, on the way
  • Partner app, dispatch screen: Assign the best driver, with distance, load and arrival time
    Assign the best driver, with distance, load and arrival time
  • Partner app, fleet map screen: See every driver on the live map
    See every driver on the live map

Screens from the demo environment, with synthetic data.

Onboarding & KYC

Nine guided steps, then a person reviews your shop.

Sign up in the partner app with your mobile number. Your progress is saved; finish each step, then send your shop for review. When it is approved, you go live.

  1. Business details

    Shop name, legal name, contact, minimum order, logo and cover photo.

  2. Shop location

    Pin your shop on the map and confirm the address.

  3. Delivery area

    A radius or an area you draw on the map.

  4. Opening hours

    When customers can order from you.

  5. KYC

    GSTIN, PAN, FSSAI and BIS licence details, and your bank account (entered twice).

  6. Documents

    Scan, photograph or upload each document, with its expiry date where needed.

  7. Who delivers

    You, your drivers or both — your licence if you drive, invites for your team.

  8. Vehicles

    Type, registration and the papers each vehicle type needs.

  9. Review and submit

    Our team reviews everything. If something needs changing, those steps reopen.

Payouts

Know what you earn — and when it arrives.

  • A weekly statement

    Every order and every line: goods, the fees you keep and deposits you hold, minus commission and GST on it, TCS, TDS, refunds you bear and cash your drivers kept.

  • A short hold, then payable

    An order becomes payable after a hold window following delivery (48 hours by default). An order with an open issue waits until it is resolved.

  • Paid to your bank

    Each settlement is approved by a second person on the Water2door finance team and paid to your validated bank account. Your balance and next payout estimate are always in the app.

  • Tips go to drivers

    Customer tips are tracked per driver and passed on in full with your payout.

Ready to bring your shop online?

Tell us about your business and the areas you deliver to. We’ll take it from there.

Write to support@water2door.com

FAQ

Questions from suppliers.

What does it cost to join?

The partner app is free. Water2door earns a commission and fees on orders; the rates are shared with you during onboarding, before you go live.

I deliver myself with one vehicle. Does it work for me?

Yes. A one-person shop — you as owner and driver, with one vehicle — works with no extra setup, and orders are assigned to you automatically.

Can my staff and drivers use it?

Yes. Invite them by phone number as staff, driver, or both. Each person signs in with their own number and sees what their role allows.

What if the network is poor?

Delivery steps are queued on the phone and sync when the connection is back. Stock stays readable offline.

What if a customer isn’t home?

The driver marks the delivery as failed with a reason. The order is then rescheduled or cancelled according to the rules.

Which languages does the app support?

English and हिन्दी (Hindi).